Trust and legal / DMCA and IP policy

DMCA and IP policy

Run by Crinek LLC · Updated October 7, 2026

What changed on October 7, 2026: Says where to send copyright notices, lists exactly what a notice and a counter-notice must include, sets the repeat-infringer rule, and sends trademark and counterfeit complaints to Report this listing.

In plain words: If someone lists your copyrighted work without permission, send us a notice and we take it down. If you’re the seller and it was a mistake, you can send a counter-notice. Shops that keep infringing are closed. Sending a notice you know is false can make you liable for damages. This summary is here to get you oriented. The full text below is the binding version.

Where to send a notice

Send copyright notices to Crinek LLC (IonxSupply), support@ionxsupply.com, subject “DMCA”.

What a notice must include

Include all of the following:

  1. Your physical or electronic signature.
  2. The copyrighted work you say is copied.
  3. The listing URL and what on it you say infringes.
  4. Your address, phone number and email.
  5. A statement that you believe in good faith the use isn’t allowed by the copyright owner, its agent or the law.
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or allowed to act for the owner.

When a notice is complete, we remove or disable the material and tell the seller.

Counter-notice

If you’re the seller and believe the material was removed by mistake, send us all of the following, at the same address:

  1. Your physical or electronic signature.
  2. What was removed and where it appeared before.
  3. A statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification.
  4. Your name, address and phone number.
  5. A statement that you consent to the federal district court for your address (or, if you are outside the US, any district where IonxSupply can be found), and that you will accept service of process from the person who sent the notice.

We send your counter-notice to the person who sent the notice. We restore the material 10 to 14 business days after we receive the counter-notice, unless that person tells us first that they have filed a court action to stop it.

Repeat infringers

We close the shops and accounts of repeat infringers. A shop with 3 valid notices in 12 months is closed, and we can act sooner in serious cases.

Trademarks and counterfeits

Trademark and counterfeit complaints aren’t DMCA notices. Use Report this listing on the product page, or email support@ionxsupply.com, and a person reviews it.

False notices

Under 17 U.S.C. 512(f), anyone who knowingly misrepresents that material infringes, or that it was removed by mistake, can be liable for the damages that causes.